Terms and Conditions
Retail Order Shipping & Handling
Domestic Orders: $5.00 plus 10% of order total.
International Orders: $15.00 plus 20% of order total.
Refunds and Returns
You may return any unopened product within 30 days to: Pronatura Inc., 2474 E Oakton Street, Arlington Heights, IL 60005 for a refund. Damaged and/or faulty merchandise can be returned for either a replacement or a credit.
You can deduct monthly consumer returned products up to $75.00 from your payment to Pronatura. For any return above $75 per month, items must be returned to Pronatura, Inc. at 2474 E Oakton Street, Arlington Heights, IL 60005 for a credit approval.
Pronatura Inc. collects personal information about you as part of ordering process. You may choose not to share this information with us, but that might result in an inability to use our services. We are committed to keeping your personal information private and secure. Pronatura Inc. does not share, trade or sell your personal information with any third party other than those required to fulfill your order (e.g. merchant bank for credit card charging; UPS for order delivery). In such cases we disclose only enough information to perform the necessary services, and the third parties are prohibited from using or revealing your personal information for other purposes.
Pronatura Inc. may use your email, or address and phone number to contact you about your order if there is an issue, and provide you information about special discounts, new products, etc.
Pronatura is pleased to offer it's customers product brochures and literature along with a free sample of Kombucha Capsules upon request.
Years of Exclusive Medical Recipes from Europe.